Common Questions About Our Neighborhood and Community
i. How Do I Rent the Clubhouse?
Go to our Property Mgmt site and log in to navigate to Clubhouse rental form and directions (Southwest Property Management: https://vms.southwestpropertymanagement.com).
ii. How Do I Get Approval To Make Updates to My House?
Go to our Property Mgmt site and log in to navigate to Architectural request form and directions (Southwest Property Management: https://vms.southwestpropertymanagement.com).
iii. Are Short Term Rentals Allowed in the Community?
No.
iv. How Do We Fix Our Mailbox?
Email Brian Berrios at [email protected] or call at (407) 366‑6565.
v. What Is the Noise Ordinance in Orange County?
Click on the link for more info https://www.orangecountyfl.net/Environment/Noise.aspx#.YYggiS1h2t8
vi. How to We Pay Our Dues to the HOA?
Contact our Property Management Company to set up a resident profile and pay dues (Southwest Property Management: https://vms.southwestpropertymanagement.com).
vii. Street Light Out?
Call Duke Energy at 1-800-228-8485 Box #5 to report it with the street address nearest to pole.
viii. Garbage and Recycling
Missed Collection/ Service Issues/ Roll Cart Requests: Please send an email to [email protected] (include your name, street address, contact information, and details of the issue or request) or call the Solid Waste Hotline at (407) 836-6601. See more info here https://www.orangecountyfl.net/WaterGarbageRecycling/GreenClean.aspx#.YZhxAb3MLL8
ix. Sidewalk Needs To Be Repaired
Call (407) 246-2238 or submit a form at this link https://us.openforms.com/Form/4017ac5a-6ad0-49ff-9209-df9537517b56
x. Do You Think a House in the Community Is a Short Term Rental (Like Airbnb)?
Report it to Orange County Enforcement Officer Steve Marconi
1. Phone: (407) 836-3111, Fax: (407) 836-4211
2. Email: [email protected]